Behind the brand

Lilco is a dog lifestyle brand rooted in the principles of slow fashion, thoughtful design, and the deep emotional bond between pets and their people. Each collection is carefully handcrafted by artisans in Turkey using eco-conscious materials and timeless silhouettes, blending durability with elevated style. Founded in 2016, Lilco brings a refined sensibility to everyday pet life — from cotton rope collars and leashes to their signature “Their Human” line, which includes fashion-forward essentials for stylish dog parents. Every piece reflects their commitment to quality, comfort, and a more sustainable future for pets and the planet.

The Lilco Edit

Handcrafted pieces rooted in quality, sustainability, and timeless design — made to elevate the modern pet lifestyle.

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Shipping & Returns

Here’s everything you need to know about shipping timelines, delivery regions, and return eligibility for this brand — all outlined to help you shop with confidence. Please note that policies may vary slightly by vendor.

Handling Time

Lilco typically processes orders within 1–3 business days. Please allow this time for order verification, quality checks, and packaging before shipment.

Shipping Rates

For U.S. orders under $100, and for all international orders, calculated shipping rates will apply at checkout based on destination and package weight.

Return Policy

We accept returns within 14 days of delivery on eligible Lilco items. Products must be unused, in original packaging, and in resalable condition. To begin a return, please visit our returns portal. Once approved, we’ll provide next steps for sending the item back. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. Please note: We do not offer exchanges at this time.

Refund Process

Once your return is received and inspected, your refund will be processed within 5–7 business days. A credit will be issued to your original method of payment, and you’ll receive an email confirmation once complete.

Brand Badges

Each badge represents a core value, practice, or identity that helps define the brands we carry. From sustainability to craftsmanship, these markers offer a closer look at what makes each brand special — so you can shop with intention and discover products that align with what matters most to you.

  • Sustainable

  • Women-owned

  • Handcrafted

  • Dog-focused

  • U.S.-based