Free U.S. Shipping on Orders $100+
Enjoy free shipping on U.S. orders between $100 and $500.
Springland Pets, formerly Springer, is a pet lifestyle brand founded by Shannon Ross. Inspired by the bond with her dog Rishi, Shannon created Springer to design innovative solutions that enhance the quality time between dogs and their humans. Known for their patented, leak-proof dog water bottles and thoughtfully designed walk accessories, Springer combines functionality with modern aesthetics to meet the needs of active pet owners.
Smart, stylish gear designed to make every adventure with your dog more enjoyable and convenient.
Here’s everything you need to know about shipping timelines, delivery regions, and return eligibility for this brand — all outlined to help you shop with confidence. Please note that policies may vary slightly by vendor.
Springland Pets typically processes orders within 1–3 business days. Please allow this time for order verification, quality checks, and packaging before shipment.
Shipping is available within the U.S. only, and calculated shipping rates will apply at checkout based on your location and order weight.
We accept returns within 14 days of delivery on eligible Springland Pets items. Products must be unused, in original packaging, and in resalable condition. To begin a return, please visit our returns portal. Once approved, we’ll provide next steps for sending the item back. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. Please note: We do not offer exchanges at this time.
Once your return is received and inspected, your refund will be processed within 5–7 business days. A credit will be issued to your original method of payment, and you’ll receive an email confirmation once complete.