Free U.S. Shipping on Orders $100+
Enjoy free shipping on U.S. orders between $100 and $500.
The Kind Pet is a sustainable pet marketplace founded with the belief that caring for our pets should also mean caring for the planet. Born from the challenge of finding eco-conscious alternatives in a market dominated by plastic and waste, The Kind Pet curates thoughtfully vetted essentials that balance quality, function, and environmental responsibility. At first glance, their products feel refreshingly simple — yet each choice reflects a deeper commitment to non-toxic materials, ethical sourcing, and lasting design. The Kind Pet delivers products that make conscious living with pets easier, kinder, and more beautiful.
Their products are thoughtfully curated and sustainably made pet essentials, designed with non-toxic materials, lasting quality, and a kinder impact on the planet.
Here’s everything you need to know about shipping timelines, delivery regions, and return eligibility for this brand — all outlined to help you shop with confidence. Please note that policies may vary slightly by vendor.
The Kind Pet typically processes orders within 2–4 business days. Please allow this time for order verification, quality checks, and packaging before shipment.
For U.S. orders under $100, a base rate of $8 applies. Canadian orders start at $15, with final costs calculated at checkout based on order size and weight. Please note: If your order includes items from multiple vendors, shipping eligibility and rates may vary per brand. International shipping is not available at this time.
We accept returns within 14 days of delivery on eligible The Kind Pet items. Products must be unused, in original packaging, and in resalable condition. To begin a return, please visit our returns portal. Once approved, we’ll provide next steps for sending the item back. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. Please note: We do not offer exchanges at this time.
Once your return is received and inspected, your refund will be processed within 5–7 business days. A credit will be issued to your original method of payment, and you’ll receive an email confirmation once complete.